The Determinants of Employee’s Performance: A Literature Review

  • Mohand Tuffaha Universitat Politècnica de València, Spain
Keywords: performance, knowledge management, information and communication technology, empowerment, innovation and creativity, productivity


This piece of research highlights a contextual understanding of employee performance’s concept by identifying factors affecting employee performance in the organization. This achieved through analyzing literature in ISI (Web of Knowledge) from 2015 until 2019, after that determine factors influencing employee performance. The definition of employee performance is given, furthermore, the description of each factor which has an influence on employee performance. The result indicates that knowledge management, information and communication technology, employee’s empowerment, innovation and creativity and organization culture have a significant impact on employee performance. On the other hand, the correlation between these factors has a vital role in maintaining employee’s performance and attitude.


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Factors affecting employee performance