Journal of Economics and Management Sciences

Online Shopping in an Emerging Market

Toan Do — 2019-04-13

The emerging market is currently witnessing the active development of online shopping. This study was conducted to analyze the key factors affecting the intention of customers to purchase in Vietnam. This study is conducted by two methods, including "secondary research method" and "quantitative method" for research. Firstly, the author uses the "secondary research method" to refer to previous academic sources for this research. Secondly, the author collected a sample of 349 volunteers in Vietnam who have an understanding and interest in e-commerce. Perceived Usefulness, Perceived Ease of Use, Perceived Transaction Security are reported to have a positive relationship with online purchase intention. They are significant factors affecting the purchase intention of Vietnamese online customers. Other demographic factors can affect online shopping intention, such as age and income, so research cannot represent all customers. Businesses can use the findings to further understand about emerging markets. This trend is the basis for business managers to develop customer attraction strategies and improve the quality of online shopping services. The potential for online shopping is becoming more attractive, especially in emerging markets. This study is in line with the trend of the online shopping industry. The results of this study can help marketers understand more about customers' intentions, thereby building long-term relationships between businesses and customers.

Experiencing an Opposite Gender Boss

Faryal S. Sheikh — 2019-05-21

The increasing trend of the employed female workforce, subsequently, augment their work associated with the employed male workforce. Hence, it provides a significant basis to undertake a research study for exploring employee working experience with opposite gender boss. The present qualitative research is based on ontological philosophical assumption having social constructivism as an interpretive framework and uses a phenomenological approach to extract the essence of employees lived working experience with an opposite gender boss. A semi-structured interview of not more than an hour was conducted with each of the 5 {Females (3) and Male (2)} employees of private higher education institute. The research reveals instead of boss's gender the employee working experience is based on Boss's Personality, Leadership Style and Professionalism. Further, the "Work Efficiency" and "Professionalism" of both male and female subordinates' increases while working with opposite gender boss. However, in terms of "Career Development" male bosses concentrate on developing subordinate's knowledge while female on the position. Also, Boss's personal conduct i.e. his/her age, dressing, and schedule don't contribute to subordinate's development. The research findings amplify knowledge base of employee working experience with opposite gender boss that can also be used to conduct further studies and solidify the subordinate-supervisor relationship.

Indonesia Islamic Banking Readiness in Facing the ASEAN Economic Community, in Terms of Islamic Banking Disclosure and Performance Indices

Veithzal Rivai Zainal — 2019-05-21

This research is aimed to analyze the level of openness of Indonesia Islamic Banking which is viewed from Islamic Banking Disclosure Index based on Sharia Compliance Indicator, Corporate Governance Indicator and Social/Environment Indicator. This research is used the quantitative and qualitative methods. The use of a quantitative method in this research looks at the evaluation of Islamic Banking Performance Index, and the use of the qualitative method in this research looks at the evaluation of Islamic Banking Disclosure Index.

The result of research showed Islamic Banking Disclosure Index of Indonesia Islamic Banking higher than ASEAN Islamic Banking. The average of Islamic Banking Disclosure Index of Indonesia Islamic Banking has amounted 82.71%, higher than ASEAN that is amounted 52.40%. Based on the analysis of Islamic Banking Disclosure Index is concluded that Indonesia Islamic Banking more open to revealing the information/publication related to Sharia Compliance Indicator, Corporate Governance Indicator and Social/Environment Indicator and Islamic Banking Performance Index.

Comparative Analysis of Banking System Profitability in Western Balkan Countries

Qazim Tmava — 2019-06-01

The aim of this paper is to analyze the profitability of the banking sector in the Western Balkan countries. (Note 1) This paper reviews return on assets (ROA) as an indicator of profit and return on equity (ROE) as an indicator of profitability in the banking systems of the respective countries, as well as some other macroeconomic variables that influence them. The main objective of this study is to identify the specific and macroeconomic variables of this industry, that have an impact on the profitability of commercial banks operating in the Western Balkan countries during the 2008-2015 period. Specifically, this paper addresses external indicators (gross domestic product, remittances, foreign direct investment, unemployment), and industry and bank specific indicators (assets, loans, loan-to-deposit ratio, non performing loans and interest rates) that affect the profitability of the banking system in respective countries.

Therefore, according to the data generated during the research and the literature review, the profitability of banks measured by the ROA and ROE indicators, regarding the analyzed countries, turns out to be extremely low, especially compared to EU countries where they strive.

The Impact of Human Resources Development on Small and Medium Enterprises (SMEs) Performance

Zeqir Voca — 2019-06-10

The purpose of this paper is to study the impact of the Human Resources Development (HRD) on the performance of small and medium enterprises (SMEs) in Kosovo. There is a large volume of research that support the positive relationship between HRD and the organizational performance. Most of such research was conducted in the developed countries and to a lesser extent in the developing countries (countries in transit). Through this study we confirmed the impact of the investments in various forms of HRD in the performance of the SMEs in Kosovo. This study provides empirical data that support the impact of training and development, career development and motivation of employees on organizational performance, but the results of this study do not support the impact of the education of entrepreneurs on the organizational performance.