The Impact of Human Resources Development on Small and Medium Enterprises (SMEs) Performance

The Case of Kosovo

  • Zeqir Voca Tax Administration of Kosovo, Kosovo
  • Ymer Havolli University of Prishtina, Kosovo
Keywords: human resource, human resource development, organizational performance, small and medium enterprises


The purpose of this paper is to study the impact of the Human Resources Development (HRD) on the performance of small and medium enterprises (SMEs) in Kosovo. There is a large volume of research that support the positive relationship between HRD and the organizational performance. Most of such research was conducted in the developed countries and to a lesser extent in the developing countries (countries in transit). Through this study we confirmed the impact of the investments in various forms of HRD in the performance of the SMEs in Kosovo. This study provides empirical data that support the impact of training and development, career development and motivation of employees on organizational performance, but the results of this study do not support the impact of the education of entrepreneurs on the organizational performance.


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